FAQ | InventiveShop

1. What types of products do you sell?

We offer a wide range of products, including t-shirts, hoodies, mugs, backpacks, and more. All items feature unique and creative designs to suit various styles and preferences.

2. How do I place an order?

Simply browse our catalog, select the items you want, choose your size and quantity, and add them to your cart. When you're ready, proceed to checkout and follow the prompts to complete your purchase.

3. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

4. How long will it take to receive my order?

Processing time is typically 1-2 business days. Shipping times vary depending on your location and the shipping method chosen. Standard shipping usually takes 2-5 business days.

5. Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier's website.

6. What is your return policy?

We accept returns within 14 days of receipt. Items must be unused and in their original condition. Please refer to our Return Policy for detailed instructions on how to return an item.

7. How do I exchange an item?

To exchange an item, please contact our customer support team at inventiveshop@yahoo.com. We will assist you with the exchange process and provide further instructions.

8. How do I contact customer support?

For any questions or assistance, you can contact our business partner printify for customer services at 7/24. If you have any trouble with their customer services, you may contact inventivesupport@yahoo.com.

9. Do you ship internationally?

Currently we are not offering international shipping.

How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.